Canva AI Frequently Asked Questions

Get answers to common questions about Canva AI. Learn how your data is handled, what you can create, and how to manage your AI experience.

Your data is handled according to Canva's privacy and security standards.

• Content you create with Canva AI belongs to you.
• Canva doesn't claim ownership of your designs.
• Some features may use your inputs to improve performance.

Refer to Canva AI Terms and Privacy Policy for full details.

The use and transfer of user data received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Canva AI 2.0 learns your preferences with Memory Library.

Go to Canva AI to generate an “About Me” page based on your design history.

This page updates over time as you keep designing. Canva AI then uses it to guide future designs, so they feel more personal and relevant to you.

Canva Brush is an AI model trained at Canva that helps generate and edit designs.Canva AI lets you choose between two options:

• Core: Some designs you generate may use a different AI model.
• Brush: All designs you generate use Canva Brush.

Editing requests always use Canva Brush, regardless of which option you choose.To learn how to switch between Core and Brush, see Choose a model in Canva AI.

The Brush option is rolling out gradually, so it may not be available to every account at the same time.

Yes, you can use Canva AI for personal and commercial projects. Keep in mind:

• AI-generated content may not be unique.
• You're responsible for ensuring your content is appropriate for use.
• Some outputs may resemble existing designs.

No. Canva AI can make mistakes. Always review outputs, especially for:

• Facts and data
• Names, dates, and figures

Each use of Canva AI counts toward your monthly usage limit. If you reach your limit:

• You'll see a notification.
• Your usage resets at the start of your next billing cycle.
• You can upgrade your plan for more usage.

Learn more about your AI usage.

Canva uses safeguards to help prevent unsafe or inappropriate content. This includes:

• Automatic checks on prompts
• Content moderation systems
• Reporting tools

If you see unsafe or incorrect content, you can report it.

Can I turn off Canva AI?

• Canva AI is a core feature and can't be fully turned off. If you're part of a team or school:
• Admins can control access to AI features.
• Contact your admin if you need changes.

• Canva AI is a core feature and can't be fully turned off. If you're part of a team or school:
• Admins can control access to AI features.
• Contact your admin if you need changes.

To share feedback:

1. Select the Give feedback option in Canva AI.
2. Use the feedback icons on responses.

Additional resources

• Get started with Canva AI
• Fix issues with Canva AI
• Understand your AI usage
• Write better prompts with Canva AI